Why is this game ignored?

I dont really care about the campaign mode on this game, but the dueling mode would earn 4 stars all on its own. I just dont understand why the developer ignores it. There are some pretty serious bugs that people have been discussing in reviews since the game came out. Some, like the Blademaster bug lead to consistent crashes. Others are just annoying. If the developer would address these, I would give the game 5 stars, but unfortunately, they have a history of ignoring bugs in their products (Orions 1, anybody?). At this point, I would be hesitant to buy anything else by them.

Dancingmantis about Orions 2